🔒 Personal Information Protection

bee77 Privacy Policy — Your Information Is Our Responsibility

bee77 treats the protection of your personal information as its highest priority. In this policy, we clearly explain how your information is collected, stored, and used.

Last Updated: January 2026

Our Commitment

bee77 is a trusted online casino and sports betting platform for players in Bangladesh. We believe that the protection of your personal information is a fundamental right. This privacy policy explains how bee77 collects your personal information, how it uses that information, and how it keeps it secure. By using this platform, you are agreeing to the terms of this privacy policy.

Our privacy policy may change from time to time. If any changes are made, we will notify you by email. That is why it is important to keep an active email address on your account.

SSL Encryption

All your information is protected with advanced SSL encryption technology.

Secure Storage

Your personal information is stored on secure servers and protected from unauthorized access.

Not Shared with Third Parties

Your information is never sold or shared with third parties without authorization.

Your Control

You can view, correct, and request deletion of your information at any time.

1 What Information We Collect

We collect various types of information for the purpose of registration, account management, and providing services on the bee77 platform. These are described in detail below.

1.1 Personal Identity Information

We collect the following information at the time of account registration:

  • Full name (in Bengali or English)
  • Date of birth (for age verification — only those aged 21 or above may use this platform)
  • Email address
  • Mobile number (linked to bKash, Nagad, or Rocket)
  • National ID card or passport number (for identity verification)
  • Residential address

1.2 Financial Information

We collect the following financial information for processing transactions:

  • bKash, Nagad, or Rocket mobile number
  • Deposit and withdrawal history
  • Transaction date and amount

Important: bee77 never asks for your bank PIN, mobile banking password, or OTP.

1.3 Technical Information

Some technical information is collected automatically while you use our platform:

  • IP address
  • Browser type and version
  • Device type (mobile, tablet, or computer)
  • Date and time of access (according to Bangladesh Standard Time)
  • Cookies and session data
  • User behavior data (which pages were visited, how long was spent on them)

1.4 Gaming Activity Information

  • Records of games played
  • Betting history and amounts
  • Records of wins and losses
  • Bonus and promotion usage details

2 How We Use Your Information

Collected information is used only for legitimate purposes. bee77 never misuses your information.

2.1 For Providing Services

  • To create and manage your account
  • To process transactions (deposits and withdrawals via bKash, Nagad, and Rocket)
  • To distribute bonuses and rewards
  • To provide 24/7 customer support

2.2 For Security and Compliance

  • To prevent fraud and illegal activity
  • To verify age (for users aged 21 and above only)
  • To detect multiple accounts
  • To enforce responsible gaming policies

2.3 For Improvement and Communication

  • To improve the quality of the platform
  • To send important account notifications
  • To inform you about promotional offers (if you have given your consent)
  • To resolve technical issues

3 Information Sharing and Disclosure

bee77 never sells your personal information or shares it with third parties for marketing purposes. However, information may be shared in the following limited circumstances:

3.1 With Service Providers

Necessary information may be shared with trusted technology partners for the operation of our platform. These partners are contractually bound to comply with our privacy standards.

3.2 For Legal Obligations

We may be required to disclose information when demanded by a valid court order, government directive, or legal process. In such cases, we will always act within the bounds of the law.

3.3 For Fraud Prevention

Relevant information may be processed to detect and prevent fraudulent activity. This is done in the interest of the safety of all users.

4 Cookies and Tracking Technologies

The bee77 website uses cookies to improve your experience. Cookies are small data files stored on your device.

4.1 The Cookies We Use

  • Essential Cookies: These are necessary to maintain login sessions and ensure security.
  • Functional Cookies: Used to remember your preferences and settings.
  • Analytics Cookies: Used to understand which parts of the platform are used most.

4.2 Cookie Control

You can disable cookies through your browser settings. However, please note that disabling essential cookies may cause some features of the platform to not work properly.

5 Information Security Measures

bee77 has adopted industry-leading technical and administrative measures to protect your information.

SSL/TLS Encryption

All data exchanged between your browser and our servers is protected with advanced encryption.

Secure Data Centers

Your information is stored in high-security data centers where unauthorized physical access is also controlled.

Regular Security Audits

Our systems undergo regular security testing so that any vulnerabilities can be resolved quickly.

Trained Staff

All our staff are trained in data protection and are bound by confidentiality agreements.

However, no method of transmitting or storing information on the internet is 100% secure. We therefore ask that you keep your bee77 account password strong and do not share it with anyone.

6 Your Rights and Control

You have the following rights regarding your personal information at bee77:

6.1 Right to Access Information

You can request to view the information stored on your account at any time. We will provide that information to you within 30 days.

6.2 Right to Correct Information

If any information on your account is incorrect or outdated, you can request a correction. We will update it as quickly as possible.

6.3 Right to Delete Information

In certain circumstances, you can request that your information be deleted. However, we may be required to retain some information due to legal obligations, ongoing transactions, or security-related reasons.

6.4 Right to Opt Out of Marketing Communications

You can stop receiving promotional emails at any time. To do so, update your account settings or contact us at [email protected].

If you wish to exercise any of these rights, please contact us. We will take action in a timely manner after verifying your request.

7 Data Retention Period

bee77 does not retain your information for longer than necessary. The following policy is followed:

  • Information for active accounts is retained for as long as the account remains active.
  • Even after an account is closed, certain information may be retained for a defined period to meet legal obligations.
  • Transaction-related information is retained for a set period as a financial record.
  • At the end of the retention period, information is securely deleted or anonymized.

8 Protection of Minors

bee77 is a responsible gaming platform. This platform is for users aged 21 and above only. We never knowingly collect information from minors.

If a minor attempts to register on our platform, we will immediately close their account and delete any information collected.

If you believe that a minor is using this platform, please notify us at [email protected].

9 Changes to the Privacy Policy

bee77 may update this privacy policy from time to time. If any significant changes are made, we will:

  • Send a notification to your registered email address.
  • Display a clear notice on the website.
  • Update the "Last Updated" date at the top of the page.

If you continue to use the platform after the updated policy is published, you will be considered to have agreed to the terms of the new policy.

10 Contact Us

If you have any questions or concerns about this privacy policy, or if you would like to make a request regarding your personal information, please contact us:

Privacy-related requests: [email protected]
24/7 Live Chat Support (in Bengali) — Log in to the platform and open the chat window.
Response time: Instant (live chat), within 24 hours (email)
Data Protection Officer: [email protected]

We will take any privacy-related complaints or requests seriously and try to resolve them within a reasonable time. Visit our related page to learn more about responsible gaming or go to the FAQ page.