bee77 Terms and Conditions

bee77 ("Platform", "we", "us") is an online casino and sports betting service provider. These terms and conditions ("Agreement") form a legally binding contract between bee77 and its users ("you", "user", "player").

This agreement is written in Bengali and applies to players in Bangladesh. bee77 reserves the right to change these terms at any time without prior notice. If you continue to use the platform after updated terms are published, you are considered to have accepted the new terms.

1.1 Scope of Services

bee77 provides the following services:

• Live casino games (table games, card games, and more from various providers)
• Slot machine games (from PG Soft, Pragmatic Play, JILI, and other providers)
• Sports betting (cricket and various other sports)
• Fishing games and arcade-style games
• Bonuses and promotional offers

1.2 Changes to Terms

bee77 reserves the right to amend, change, or update any part of these terms and conditions at any time. For significant changes, we may send a notice to your registered email. The latest version will always be available on this page.

To open an account and use the services at bee77, you must meet the following conditions:

2.1 Eligibility Requirements

• You must be at least 21 years of age.
• You must register with your own accurate and truthful information.
• Each person may open only one account.
• Operating multiple accounts from the same household or the same device is prohibited.

2.2 Accuracy of Registration Information

All information provided at the time of registration must be true, accurate, and up to date. Providing false or misleading information may result in immediate account closure and forfeiture of any balance.

2.3 Account Security

Keeping your account username and password confidential is entirely your responsibility. Granting third parties access to your account is strictly prohibited. If you suspect unauthorized access, notify our support team immediately.

bee77 is fully committed to responsible gaming. We follow a strict age verification process to protect minors from gambling.

3.1 Age Verification Process

bee77 may request the following documents at any time:

• Scanned copy of National Identity Card (NID) or passport
• Bank statement or mobile banking transaction details
• Selfie or video verification (if required)

3.2 KYC (Know Your Customer) Policy

Completing KYC verification is mandatory before requesting a withdrawal or when a specified limit is exceeded. Withdrawals may be held until verification is complete.

4.1 Deposit Rules

The following mobile banking methods can be used to deposit funds at bee77: bKash, Nagad, and Rocket. The minimum deposit amount for all methods is ৳500.

• Minimum deposit: ৳500 (for each method)
• Deposits are generally processed instantly
• Using the correct reference number during deposit is mandatory
• Only deposits from a mobile number registered in your own name are accepted

4.2 Withdrawal Rules

The following conditions apply to withdrawing funds from bee77:

• Minimum withdrawal: ৳1,000
• Withdrawal processing time: 10 to 45 minutes
• Withdrawals can only be made to the same mobile banking account from which the deposit was made
• KYC verification must be completed before making a withdrawal

4.3 Transaction Verification

bee77 reserves the right to carry out additional verification for unusual or suspicious transactions. In such cases, there may be a temporary delay in the withdrawal process.

bee77 provides various bonuses and promotional offers to its users. By accepting these bonuses, you are considered to have agreed to the terms and conditions described below.

5.1 Welcome Bonus

New members will receive up to 150% bonus on their first deposit, up to a maximum of ৳10,000. To receive this bonus:

• The wagering requirement for the bonus is 15 times (the combined amount of deposit and bonus)
• If a withdrawal is requested before the wagering requirement is met, the bonus will be cancelled
• A user may receive the welcome bonus only once
• Not all games may be playable with the bonus — contact support for the list of eligible games

5.2 VIP Program

bee77's VIP program has three tiers:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.8% weekly cashback

It is possible to move up to a higher VIP tier through regular active play. bee77 reserves the right to change VIP benefits at any time.

5.3 Bonus Abuse

If an attempt is made to gain unfair advantage through bonus abuse, arbitrage betting, or any other strategy, bee77 reserves the right to cancel all related bonuses and associated winnings and to close the account.

6.1 Betting Limits

Each game and betting market has specific minimum and maximum bet limits. These limits are displayed in the game lobby. bee77 reserves the right to change betting limits for any player.

6.2 Technical Errors

If the outcome of a game is affected by a software error, disconnection, or server issue, bee77 reserves the right to cancel the relevant bet and refund the staked amount. bee77 is not obligated to pay out winnings that were incorrectly displayed due to a technical error.

6.3 Sports Betting Rules

The following general rules apply to all sports betting, including cricket:

• If an event is cancelled, the bet will automatically be voided and the stake will be refunded
• For live betting, bets will be accepted at the updated odds when odds change
• bee77 reserves the right to void the relevant bet if evidence of match fixing or manipulation is found
• Bets accepted at incorrect odds may be voided or corrected at a later time

The following activities are strictly prohibited on the bee77 platform:

7.1 Fraud and Manipulation

• Playing games using bots, automated software, or artificial intelligence
• Any attempt to predetermine the outcome of a game
• Creating multiple accounts to take advantage of bonuses
• Using the platform for money laundering or illegal financial activity

7.2 Account Sharing

Sharing your account credentials with anyone else or allowing another person to use your account is prohibited. Violation of this rule will result in immediate account closure.

7.3 Abusive Behavior

Using abusive, threatening, or harassing behavior toward support staff or other players may result in temporary or permanent account closure.

8.1 Closure by bee77

bee77 reserves the right to temporarily or permanently close any account in the following circumstances:

• Violation of these terms and conditions
• Providing false or misleading information
• Suspicion of fraudulent activity
• Evidence of being a minor
• Law Enforcement Authority Directive

8.2 Closure by User

You may request to close your account at any time by contacting our support team. You will be given the opportunity to withdraw any valid balance before the account is closed.

8.3 Post-Cancellation Circumstances

If an account is cancelled due to a violation of the rules, any earned bonuses and winnings derived from bonuses will be forfeited. However, the original deposit amount (excluding bonuses) may be refundable — this depends on the circumstances.

To the maximum extent permitted by applicable law, bee77 will not be liable for the following:

• Loss of games or bets due to internet connection interruptions
• Faults in third-party software or hardware
• Losses resulting from unauthorised third-party access to an account
• Cyber attacks or data breach incidents beyond our control
• Any indirect losses caused by service interruptions

10.1 Complaint Submission Process

If you have a complaint about any matter, please first contact our support team via 24/7 live chat or email. We will make every effort to resolve your complaint within 48 hours.

10.2 Resolution Through Discussion

Any dispute will be resolved through discussion. bee77 always strives to settle disputes in a fair and impartial manner.

10.3 Final Decision

bee77's decision on matters relating to game outcomes, bet results, or bonuses will be considered final, unless clear evidence of a technical error is found.

Protecting your personal information is a priority for bee77. We keep your information secure using SSL encryption and modern security technology.

11.1 Data Collection

During registration and use of our services, we may collect the following information: name, contact details, identity document details, financial transaction information, and gaming activity history.

11.2 Use of Data

Collected information is used for providing services, preventing fraud, meeting legal obligations, and improving services.

For more details, please read our Privacy Policy.

bee77 places the highest importance on responsible gaming. Gambling should be a form of entertainment — never a solution to financial problems.

12.1 Self-Control Tools

bee77 provides the following self-control tools:

• Setting deposit limits (daily, weekly, monthly)
• Temporary breaks (cooling-off period)
• Self-exclusion option
• Setting loss limits

12.2 Support Resources

If you feel that gaming is having a negative impact on your life, please contact our support team. We will help you access the right support. For more details, visit our Responsible Gaming page.

If you have any questions about these terms and conditions, please reach out via our 24/7 live chat support or by email. Our support team is available at all times to assist you in Bengali.

Related Pages: About Us • Privacy Policy • FAQ • Responsible Gaming